About Customs, Duties & Taxes

When ordering from BigPawShop.com, you're responsible for assuring the product can be lawfully imported to the destination country.

 

The recipient is the importer of record and must comply with all laws and regulations of the destination country. Orders shipped outside of Canada may be subject to import taxes, customs duties and fees levied by the destination country. The recipient of an international shipment may be subject to such import taxes, customs duties and fees, which are levied once a shipment reaches the recipient's country. Additional charges for customs clearance must be borne by the recipient; we have no control over these charges and can't predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for more information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.

Note:

• Cross-border shipments are subject to opening and inspection by customs authorities.
• We may provide certain order, shipment, and product information, such as titles, to our international carriers, and such information may be communicated by the carriers to customs authorities in order to facilitate customs clearance and comply with local laws.